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Privacy Policy

Effective Date: 10/15/2023

At Harmain Rent a Car, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you when you use our taxi service, website, or mobile application. This information may include, but is not limited to:

Contact information (phone number, email address)
Location data (pick-up and drop-off locations)
Payment information (credit card details)
User preferences
Communication history with our customer support
1.2 Non-Personal Information

We may also collect non-personal information such as device information, IP addresses, and website usage statistics. This information is used for the purpose of improving our services and website.

2. How We Use Your Information

We use the information collected for the following purposes:

2.1 Providing Taxi Services

To facilitate and provide taxi services, including processing your bookings, payments, and ride requests.

2.2 Communication

To send service-related messages and updates. We may also use your contact information to respond to your inquiries and provide customer support.

2.3 Improving Services

To enhance and personalize your experience with us, including recommending relevant offers, features, and content.

2.4 Marketing

To send you promotional and marketing materials, with your consent, that may be of interest to you.

2.5 Legal Compliance

To comply with applicable laws and regulations and to protect our rights and the rights of our users.

3. Data Sharing

We may share your personal information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who assist in delivering our services (e.g., payment processors, technology providers).

3.2 Legal Obligations

We may disclose your information when required by law or in response to a valid legal request.

3.3 Business Transactions

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

3.4 Your Consent

We will obtain your explicit consent before sharing your information for any other purpose.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We implement security measures such as encryption, access controls, and regular security assessments.

5. Your Choices

You have the following rights:

Access and Rectification: You can access and update your personal information through your account settings.

Marketing Preferences: You can manage your marketing preferences and opt-out of promotional emails.

Data Deletion: You can request the deletion of your account and personal information, subject to applicable laws.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this policy. Please review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the use of your personal information, please contact us at [insert contact information].

By using our services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using our website and services.